What businesses need to know about VoIP softphones and hardphones

In the era of remote and hybrid work setups, many businesses have switched over to Voice over Internet Protocol (VoIP) from traditional landlines. Some have chosen to go with VoIP softphones, while others are using VoIP hardphones. If you’re also considering transitioning to VoIP, read on to learn about these two VoIP options. VoIP softphones […]

Safeguard your business VoIP against TDoS: A quick guide

Voice over Internet Protocol (VoIP) provides organizations with many advantages, including improved call quality, better scalability and mobility, and lower costs. However, VoIP is also vulnerable to unique threats such as telephony denial-of-service (TDoS) attacks, which can have devastating consequences for any business. By recognizing and understanding TDoS attacks, you can better safeguard your VoIP […]

6 New developments in VoIP technology in 2024

The telecommunications sector has undergone remarkable transformations since the introduction of VoIP. By seamlessly blending feature-rich flexibility with budget-friendly communication solutions, VoIP has swiftly outpaced conventional telephone systems in professional environments. 2024 promises to be intriguing for VoIP, as advancements in AI integration, cloud computing, and innovative VoIP applications fuel new trends. Read about six […]

4 Questions to improve VoIP efficiency for the holidays

The holiday season brings with it an unavoidable challenge: the substantial increase in phone traffic that has the potential to overpower even the most extensive VoIP (Voice over Internet Protocol) systems. To prevent your system and employees from being swamped by the influx of customer calls, it becomes essential to optimize your VoIP system meticulously. […]

7 Strategies to mitigate VoIP downtime in your business

A faltering VoIP system can spell disaster, leading to productivity dips, customer dissatisfaction, and financial losses. To fortify your business against such risks, consider implementing the following strategies. Choose a reliable VoIP service provider Not all VoIP service providers offer the same level of quality and reliability. Some may have lax security measures or outdated […]

Choosing between cloud and on-premises VoIP? Consider these first

The choice between cloud-based and on-premises Voice over Internet Protocol (VoIP) hosting is a strategic decision that can significantly impact the efficiency and effectiveness of your business’s communication infrastructure. To make an informed choice, it’s crucial to weigh the factors that matter most to your organization, whether it’s flexibility, security, scalability, or cost-effectiveness. Let’s explore […]

What makes VoIP phishing cybercriminals’ weapon of choice?

Voice over Internet Protocol (VoIP) phishing, a technique that involves manipulating VoIP technology to trick users into giving up sensitive information, has become a favored tool in every cybercriminal’s arsenal. But why is this so? Let’s take a look at the reasons scammers choose this nefarious activity over other schemes. By unraveling why VoIP attacks […]

Some tips for choosing between Microsoft Teams and Google Meet

Microsoft Teams and Google Meet are two of the most popular video conferencing platforms available today, and for good reason. Both platforms offer a robust set of features that make it easy and convenient to stay connected with clients and colleagues. But with so many similarities between the two tools, it can be difficult to […]

How to stop VoIP eavesdropping: A guide for businesses

VoIP eavesdropping is on the rise, and it’s important to be aware of the risks and how to protect yourself. This blog post will teach you everything you need to know about VoIP eavesdropping, including how it’s done, how to identify it, and how to stop it. There are a number of ways that VoIP […]

Switching to VoIP? Here are things to keep in mind

Voice over Internet Protocol (VoIP) services are revolutionizing the way businesses communicate by providing organizations with effective and consistent in-office communication for their value. But before you switch to VoIP, there are a few things you need to keep in mind: What are your network needs? When contemplating whether or not to get VoIP, it’s […]