Don’t be a victim of VoIP eavesdropping

In the digital world, eavesdropping is a form of cyberattack in which hackers intercept and record Voice over Internet Protocol (VoIP) phone calls, usually to steal personal or business information. Since the attack does not affect call quality, it’s hard to tell if you are being spied on. Implementing these security strategies will help safeguard […]

The importance of Quality of Service in VoIP

Voice over Internet Protocol (VoIP) has become the top communication system of choice of many small- to medium-sized businesses. While there are many vendors that offer different VoIP packages with their respective features, you should look into their Quality of Service (QoS) to know which one could meet your company’s needs. Here’s a quick overview […]

Improve your information systems with unified communications

Nowadays, integrated tech is cheaper and more reliable than ever. It’s a great way to graduate from piecemeal business solutions that often conflict with one another and bring about more headaches than they are worth. Unified communications (UC) is one example. What is unified communications? UC allows you to manage all your communications as one […]

5 Tips to successfully migrate UC to the cloud

If you want to improve your business’s agility, security, flexibility, and efficiency, you should consider moving critical systems and functions to the cloud. Your unified communications (UC) systems ought to be one of these. Migration, however, comes with its share of risks, so it’s essential that you plan for the move to make it uneventful. […]

How to prevent VoIP theft of service

Voice over Internet Protocol (VoIP) phone systems allow users to make and receive calls using the internet instead of traditional phone lines. This presents many advantages ranging from better call quality to lower costs. However, VoIP also has several disadvantages, one of which is that hackers can use VoIP phones to gain access to an […]

Business communications: Teams or Meet?

Microsoft and Google have been competing on almost every front, and both have made big strides in machine learning, cloud computing, and productivity software. In terms of communication solutions, the tech powerhouses are also neck and neck with Microsoft Teams and Google Meet. These platforms share common calling and video conferencing features, but depending on […]

Staying competitive using VoIP phone systems

VoIP is no longer the mysterious phone tech it was 20 years ago, and yet many businesses still fail to realize its full potential. This in part due to a lack of understanding of what internet phones can do. Read on to learn more about the benefits of VoIP. Different phone systems Phones have come […]

Group voice call now possible on Facebook

With communication apps such as Skype, WhatsApp, and Slack aiming to conquer audio and video calling, what is a social networking giant like Facebook to do? In a move to enhance its already ubiquitous Messaging app, Facebook is all set to follow suite and occupy a space alongside some of the most dominant VoIP apps […]