LYLAB Technology Solutions, Inc. was formed by the merger of Kingdom Computer Services, Inc. which was founded in 2001 and LYLAB Network Consulting which was established in 2004. These companies, in fact, had been in partnership working on projects for a number of years so when the time was right they decided to join together to provide an even higher level of service to their customers.
LYLAB is an acronym which stands for (Love You like a Brother) and is a common greeting on internet chat rooms and bulletin boards. It also expresses the relational emphasis which is a key to the services LYLAB provides every day to each customer. The idea was to create a company in which technology solutions could be provided to people and companies while treating them personally, more like family.
LYLAB is also able to partner with technology providers such as Cisco Systems, Microsoft, DELL, Hewlett Packard and others where we hold certified relationships which give us added resources and support which we can then use to benefit our customers. Our team members have achieved impressive levels of certification and have many years of experience in the technology industry.
With years of experience behind us, LYLAB began, and quickly grew into, a company capable of providing first class services and products. LYLAB focuses its efforts on providing technology consulting, and complete solutions management. While the organization has grown, its ethics and purpose remain its core values. We will provide only products and services that make sense for our clients, and at the best value.
Our associates live, and work in the communities with our clients. You can expect to see us in grocery stores, at church, or attending school events. We hope to develop friendships. In doing so, you can count on us to be accountable for our decisions, how we do business, and our interactions with our clients. We value our communities and want them to be strong and viable even as we work to make each of the companies we serve stronger and successful.
LYLAB’s focus is YOU our client and partner. We can explain to you what makes sense, and what does not make sense, to help you meet your business goals and help you be successful. And if we cannot do the best job for you, or provide the best quality, we will refer you to someone who can. After all, you are a valued partner to us and we want what is best for you.
As we continue to grow we will work to provide first class services which fully meet the demands of the ever evolving technology industry and for you our valued business partners.
Rodney Royer Built LYLAB Technology Solutions On The Foundations Of Integrity And Perseverance With A Focus On Fostering Strong Relationships
As the founder of LYLAB Technology Solutions, one of the most seasoned IT services providers in his Central Pennsylvania community, Rodney Royer wears his heart on his sleeve. Even the business name – LYLAB – stands for “Love You Like A Brother,” which speaks to the value Rodney places on relationships. He has been building relationships with local businesses for over 20 years.
Who else can say they’ve had over a decade’s worth of experience working on computers by the age of just 23?! Rodney’s work ethic and passion for technology started when he was only nine years old. He remembers helping his dad in their basement bring broken computers to life. Always striving for perfection, he learned the RIGHT way to disassemble and reassemble computers in the most efficient ways possible.
College became Rodney’s first real challenge and first real failure. He tried to pursue a very rare and rigorous degree that didn’t come as easy to him as computers and technology did. When Rodney finally met a mountain he couldn’t climb, he was forced to change schools and chart a new life path.
That first failure became a springboard moment where Rodney vowed to deliver excellence in every future endeavor, from his marriage and family to his IT services business. Rodney’s collegiate path led him to his next ideal degree, Business Information Systems. Combining his love of computers and his desire to build a business, it was the perfect fit.
A Newborn Baby And A Newborn Business
Just after finishing up his Information Systems degree, Rodney was working in his field for a company that operated with government contract clients. Because he and his bride were now parents to a precious baby, Rodney tried to negotiate a higher pay rate as the contract neared its expiration. He knew he had the experience and knowledge base to command the pay he rightfully deserved, but his boss did NOT value his skill set enough to renew his contract. That setback became the turning point for Rodney. He took this opportunity to pave a new path for himself and his family. He decided to create his own destiny by starting a new company full of endless possibilities. He would take control of his own schedule and never have to ask anyone for a pay raise ever again!
Providing Responsive IT Support And Effective Cyber Security
To Central Pennsylvania For Over 20 Years
Since opening the doors to his IT services firm in 2001, Rodney built his business on a foundation of integrity, perseverance and genuine concern for his clients’ needs. That starts by building strong relationships with his clients, so Rodney knows how to provide them with high levels of customer service. He also strives to provide surprisingly quick responsiveness and a layered approach to cyber security. Because Rodney and his team care about the businesses they serve in their community within Central Pennsylvania, business owners have trusted LYLAB Technology Solutions for 10, 15 and even 20 years.
In his 20+ years of running LYLAB Technology Solutions, Rodney has made it a priority to stay on the bleeding edge of the newest technologies, software and cyber security solutions. As a result, both he and his technicians maintain multiple certifications and partnerships, including Microsoft Certified System Engineer (MCSE), Certified Information Systems Auditor (CISA), VM Ware Certified Professional, Datto Certified Advanced Technician and Microsoft Certified Partner since 2003. But his most difficult and most recent certification is the one that really sets him apart. In September of 2021, Rodney took the step to become a Certified Information Systems Security Professional, earning his CISSP certification. He is also proud to have won the Lebanon Valley Chamber Entrepreneur Spirit Award, which recognized LYLAB as a premier IT services provider in his area. Plus, over the past 10 years, Rodney has educated local small business owners about the importance of cyber security by regularly speaking at the Lebanon Valley Chamber of Commerce Small Business Lunch and Learns.
At the core of Rodney’s world are his faith, his family and his community. He grew up in Central Pennsylvania, just 10 minutes from where his office is today. He married his college sweetheart, Mosel, and they have three wonderful children. As an active member of his community, Rodney has held multiple prominent positions, including Lebanon Foundation Chairman, DOVE International Finance Committee member, former Chairman of the Zoning and Hearing Board as well as being a board member for both the Lebanon Valley Chamber and the Community of Lebanon Association (CLA). Through various youth ministries, Rodney has also had the privilege of serving the youth in his community for well over 20 years.
When he’s not solving problems for his clients, or serving in his community, Rodney loves to travel all over the US with his wife. They both really enjoy their annual trips to Walt Disney World, and they have even been known to sneak down to the Caribbean for Rodney’s favorite activity: scuba diving
For Over 20 Years, LYLAB Technology Solutions Has Brought Ultra-Responsive
Service And Results-Focused IT Solutions To Central Pennsylvania
Not your typical IT company, LYLAB Technology Solutions has provided the businesses and families of Central Pennsylvania with simple, honest and very responsive IT solutions for over 20 years – since 2001.
Standing for “Love You Like A Brother,” LYLAB’s team knew that the principles the business was built on – Integrity And Perseverance With A Focus On Fostering Strong Relationships – were just as important as their vast knowledge of and experience in IT. For more than 20 years, clients have not simply been seen as business entities in need of IT support. Rather, they are business owners, customers and friends in need of a relationship with their IT support provider. That’s why Pennsylvania business owners have continued to trust LYLAB Technology Solutions for 10, 15 and even 20 years.
LYLAB’s Founder And President Discovered His Passion For Computers
In The THIRD GRADE
The heartbeat of LYLAB Technology Solutions is its founder and president, Rodney Royer. Unlike many IT business owners, who learned their craft in their 20s or even their 30s, Rodney was in the third grade when he started helping his dad bring broken computers to life again. Like a gift, technology always came easy for Rodney. By his early 20s, he already had a decade’s worth of computer experience under his belt. And as a perfectionist, he learned how to solve computer problems in the most efficient ways possible.
Just after finishing up his Information Systems degree, Rodney was working in his field for a company that operated with government contract clients. Because he and his bride were now parents to a precious baby, Rodney tried to negotiate a higher pay rate as the contract neared its expiration. He knew he had the experience and knowledge base to command the pay he rightfully deserved, but his boss did NOT value his skill set enough to renew his contract. That setback became the turning point for Rodney. He took this opportunity to pave a new path for him and his family. He decided to create his own destiny by starting a new company full of endless possibilities. He would take control of his own schedule and never have to ask anyone for a pay raise ever again!
Responsiveness And Clear Communication Set Us Apart In Our Market
When your computer or network is down, every minute counts. To us, any downtime when your team is not productive and you’re losing sales and revenue is NOT acceptable. Our extreme focus on responsiveness sets us apart in Central Pennsylvania. When a customer calls us, their issue becomes our top priority. We strive to resolve their problem that same day. As a result, our customer satisfaction is in the high 90th percentile.
Responding fast is goal #1. Responding effectively quickly follows. With a degree that combines IT and business leadership, Rodney always clearly communicates with customers as if he were in their shoes. We evaluate your needs from a business perspective and then provide solutions that best fit your needs. We never sell extras that our customers won’t benefit from. Caring about YOUR business and YOUR success pushes us more than paychecks and profits.
A few years back, LYLAB acquired the web hosting division of another company. One of their biggest clients, representing large revenue potential, was an adult movie company. Because we truly love our customers like brothers (LYLAB) and because values and integrity come first, we could not in good conscience keep them as a customer. We made the decision to cancel our web hosting agreement with them. Always doing what’s right allows us to rest easy at night.
A Layered Approach Toward Protecting Your Data
Since we opened our doors back in 2001, we have focused on cyber security to best protect our clients’ data and their businesses. Because hackers have become more aggressive in how they attack computers and networks over the years, our training, our tools and our proprietary approach to cyber security have become a lot more vigilant. Our success in safeguarding our clients is a result of our layered approach to cyber security. By combining our superior tools, our technologies and our ongoing training, we keep cyber criminals at bay and our clients keep their data, remain productive and can sleep at night knowing their business is safe and their reputation isn’t tarnished.
A Layered Approach Toward Protecting Your Data
Always striving to stay at the forefront of the latest technologies and cyber security solutions, LYLAB Technology Solutions is proud of its certifications and partnerships, including Microsoft Certified System Engineer (MCSE), Certified Information Systems Auditor (CISA), VM Ware Certified Professional, Datto Certified Advanced Technician, Certified Information Systems Security Professional (CISSP) and Microsoft Certified Partner since 2003. LYLAB was also recognized as a leading IT services provider in our community by winning the Lebanon Valley Chamber Entrepreneur Spirit Award. Over the past 10 years, Rodney Royer has educated local small business owners about the importance of cyber security by regularly speaking at the Lebanon Valley Chamber of Commerce Lunch and Learns.
For more than two decades, LYLAB Technology Solutions has been well-connected to our Central Pennsylvania community. Our employees live in the community and care about helping the businesses here to thrive.