Future-proofing your business communications: Why AI-powered VoIP is the intelligent choice

For businesses seeking to optimize their Voice over Internet Protocol (VoIP) systems, artificial intelligence (AI) presents a compelling opportunity. AI-powered VoIP solutions go beyond cost savings, offering a comprehensive strategy to enhance telecommunications efficiency and user experience.

What businesses need to know about VoIP softphones and hardphones

In the era of remote and hybrid work setups, many businesses have switched over to Voice over Internet Protocol (VoIP) from traditional landlines. Some have chosen to go with VoIP softphones, while others are using VoIP hardphones. If you're also considering transitioning to VoIP, read on to learn about these two VoIP options.

Safeguard your business VoIP against TDoS: A quick guide

Voice over Internet Protocol (VoIP) provides organizations with many advantages, including improved call quality, better scalability and mobility, and lower costs. However, VoIP is also vulnerable to unique threats such as telephony denial-of-service (TDoS) attacks, which can have devastating consequences for any business.

4 Questions to improve VoIP efficiency for the holidays

The holiday season brings with it an unavoidable challenge: the substantial increase in phone traffic that has the potential to overpower even the most extensive VoIP (Voice over Internet Protocol) systems. To prevent your system and employees from being swamped by the influx of customer calls, it becomes essential to optimize your VoIP system meticulously.

7 Strategies to mitigate VoIP downtime in your business

A faltering VoIP system can spell disaster, leading to productivity dips, customer dissatisfaction, and financial losses. To fortify your business against such risks, consider implementing the following strategies.
Choose a reliable VoIP service provider
Not all VoIP service providers offer the same level of quality and reliability.

Microsoft Teams and Google Meet: A comparison of video conferencing platforms

Remote collaboration and virtual meetings have skyrocketed due to the increase in telecommuting. To facilitate face-to-face communication, companies often turn to popular video conferencing solutions like Google Meet and Microsoft Teams. However, these platforms are not created equal.

Choosing between cloud and on-premises VoIP? Consider these first

The choice between cloud-based and on-premises Voice over Internet Protocol (VoIP) hosting is a strategic decision that can significantly impact the efficiency and effectiveness of your business's communication infrastructure. To make an informed choice, it's crucial to weigh the factors that matter most to your organization, whether it's flexibility, security, scalability, or cost-effectiveness.

What makes VoIP phishing cybercriminals’ weapon of choice?

Voice over Internet Protocol (VoIP) phishing, a technique that involves manipulating VoIP technology to trick users into giving up sensitive information, has become a favored tool in every cybercriminal's arsenal. But why is this so? Let's take a look at the reasons scammers choose this nefarious activity over other schemes.