Level up your healthcare business with online scheduling

Is your healthcare practice still accepting and confirming appointments via email, phone calls, or in-person visits? The problem with manual appointment scheduling is that it can be time-consuming and prone to error. It can lead to double bookings and missed appointments, which can negatively impact your business. Fortunately, an online scheduling system can help address […]

The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]

What causes slow internet speeds on mobile phones?

Do you ever feel like your mobile phone has a slow internet connection? If so, you’re not alone. Many people experience slow speeds on their phones, and it can be frustrating when you’re trying to get work done or even if you’re just browsing the web. In this blog post, we will discuss five of […]

Improve your healthcare organization’s productivity with online scheduling

Hectic workdays can easily overwhelm any healthcare worker, so it’s always a good idea for them to seek out solutions to organize their busy schedules. A good way for healthcare businesses to help staff better manage their time is by using online scheduling solutions. Online scheduling is one of the simplest and most popular technologies […]

Choosing the ideal VoIP system

Communicating with people via tablet, mobile phone, or laptop has never been easier. Thanks to progressively faster and more stable internet connections, Voice over Internet Protocol (VoIP) services have become a more accessible and cheaper alternative to conventional phone calls. Entrepreneurs have seen their potential, and are using VoIP technology to improve their communication strategy. […]

Diffuse negative online comments the right way

Current trends show that personalized interactions help establish a business’s persona or identity with prospective customers. This makes the business more relatable and therefore more attractive to more consumers. To use this opportunity properly, social media managers should know how to keep their wits together, especially in the face of negativity online. Read on to […]

Tips to protect your brand online

Your brand’s online reputation is not helpless from negative reviews on consumer complaint sites. Though it’s nearly impossible to remove them from the Internet, there are online reputation management strategies you can use to deal with these pesky complaints. Don’t engage site or users directly Don’t send emails demanding to have the content removed or […]

Why businesses need web monitoring

The internet is indispensable for improving business productivity, but it’s also an outlet for procrastination. With unfettered access to the internet, it’s easy to stray away from your important work responsibilities. Fortunately, web monitoring can ensure your employees don’t overuse non-work-related sites. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, or online […]

IT security policies your company needs

When it comes to Internet security, most small businesses don’t have security policies in place. And considering that employee error is one of the most common causes of a security breach, it makes sense to implement rules your staff needs to follow. Here are four things your IT policies should cover. Internet In today’s business […]

Increase productivity with web monitoring

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle you can get anything done during an eight-hour workday. As you’re probably well aware by now, there is a huge possibility for employees to waste precious time on sites not related to your business. This problem arises when a company does nothing […]